Benefits > Accountability

Guaranteed service levels
Working with DigiMIS means you have your own service level agreement (SLA), guaranteeing the levels of system performance and availability you demand from your business applications all complying with our ISO 27001 Information Security Management System. You will get 24/7 proactive support for your system, 365 days a year, so if there is ever a problem, we’ll be working on it even before you know you’ve got one.


All services are mirrored across two independent data centres, guaranteeing power, communications, environmental control and security – everything you need to ensure your business-critical applications are available when you need them. As well as guaranteeing system delivery, we can help minimise downtime and bring you performance levels measured in fractions of a second.

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